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Susanne Gaddis's Articles

  • Positive, Assertive "Pushback" For Nurses
    Contrary to popular belief, you can communicate your concerns without permanently damaging your professional relationship. A "positive pushback" is the ability to deliver an appropriately assertive response to a potentially negative and/or harmful situation. A positive pushback is executed by looking someone straight in the eye, and saying with an even, non-stressed tone what you want or need.

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